Testimonials

  • No one I trust more in my home.
    Hands down the best AC and Heating company in town. I?ve used them for many years now and have always had the best service from their company. Always on time, always fair pricing, and ALWAYS professional.

    - Kathy F.

  • Stand-up Customer Service!
    Anyone can look great when there's no trouble. But when things go a little bit sideways, you really learn who you're dealing with. Our sincere thanks to Trae and everyone at Annison-Bitter for providing fast, no-questions-asked service and continued follow-up to assure that our home stays cool and our system is working at top performance. We look forward to being long-term customers and would recommend A-B to our friends.

    - Matt Mullenix

  • $95.00
    GREAT company! And GREAT people!
  • Excellent Service
    Anniston and Bitters installed my HVAC during the construction of my townhome community. The unit installed was the proper size for my home. Today was my semi annual cleaning and maintenance check. A very skilled and personable maintenance technician named Trey completed the work. Trey was very mindful of my dogs and cleaned up after himself. He explained everything he was going to do and recommended the new 6-month filter. He commented that he utilize the filter in his home so I signed up for Anniston Bitters semi annual maintenance program, and they change the filter out at the same time. So to sum it all up, great service excellent maintenance by Trey ,semi annual maintenance service and you never have to touch your air conditioner filter again! Thank you Anniston Bitters and Trey for giving me one less thing to think about.

    - Renee

  • Awsome
    Really awesome company. The team truly cares about their customers.

    - Felisha

  • Outstanding service every time!
    We appreciate having a local company with outstanding customer service to call.. and have used them for years. The team really cares about their customers and the professional service they provide. Thank you!

    - Steve & Patty

  • Outstanding service... every time!
    We recently had to replace our heating & cooling units. It's great to have a local company to depend on. Your team is always quick to respond, very friendly, and professional. Thank you

    - Steve & Patty

  • Best Company Ever
    They are always willing to go above and beyond what is asked to make sure you are taken care of
  • Service was fast and excellent.
    I called them and someone was here within 3 hours. Service was fast and excellent. Office staff was also very professional and courteous.

    - Kelley B.

  • Could not ask for better service. Thank you guys so much!!!
    Just wanted to give a big Thank You to Annison Bitter for a great job. We had to replace our old air conditioner and they came out gave us a free estimate and were on time when they came to install the new one. In no time they had us up and running. THANK GOD!!!!! They were very professional and helpful. Could not ask for better service. Thank you guys so much!!!

    - Eva B.

  • Today as normal I received excellent service from Annison-Bitter.
    Today as normal I received excellent service from Annison-Bitter. We have used them on several occasions and have always received great customer service from the front desk to the field in a great time. It's great to know that there is still companies out there that cherish making the customer happy!! Thank you Annison-Bitter, and thank you, Holden Bitter, on your Excellent service as always!

    - Stetson E.

  • It's nice to have a go-to guy when the unit goes down.
    It's nice to have a go-to guy when the unit goes down. These guys get you going and fast !!! Thanks, guys.

    - Mark T.

  • Prompt, polite and efficient.
    Absolutely great! Prompt, polite and efficient. I will never go to another company again.

    - Haleigh S.

  • Didn't overcharge and I felt like they were honest and knowledgeable.
    Response time was amazing. They had the problem diagnosed in minutes. Didn't overcharge and I felt like they were honest and knowledgeable. I would call them anytime I need a/c work done.

    - Aaron O.

  • Can't go wrong with Annison-Bitter.
    Can't go wrong with Annison-Bitter. I've never had a bad experience - from the installation of new unit a few years ago to their maintenance agreements/service calls. They've always taken care of us.

    - Kathy V.

  • The only company that handles my a/c needs.
    Always do a professional job and they are some of the best people around . Only company that handles my a/c needs .

    - Tyler B.

  • He has always been dependable and knowledgeable of our a/c issues!
    When it comes to expert and dependable air conditioning work, I highly recommend Annison-Bitter! They have been taking care of mine, and my daughter's a/c problems for years. They offer fast and friendly service. Our technician was Holden. He has always been dependable and knowledgeable of our a/c issues!

    - Miriam P

  • The people behind this company are the most genuine and kind people you will meet!
    The people behind this company are the most genuine and kind people you will meet! They came to my home during the flood and I've worked with them in other areas. I would highly, HIGHLY suggest these guys over and over again simply because of their character and hard work.

    - Amber G

  • These guys do really good work.
    These guys do really good work. We are building a new home and they met me on site to make sure everything was being installed exactly how we wanted it. I've inspected thousands of homes, and this is by far the best HVAC install I've ever seen. Especially the metal ductwork. Looking forward to the final stages of the installation.

    - Jason H.

  • He always gets the job done at an affordable price.
    Thank you for coming so promptly! Shane is always so polite, and he always has a smile on his face. He always gets the job done at an affordable price. You are lucky to have such a great employee. We appreciate Shane and your company very much! Thanks.

    - Dee-Dee L.

  • As always, very pleased with your service!
    As always, very pleased with your service! Yes, as suspected, the problem was an easy fix, and Shane was great. Really appreciate knowing I can depend on accurate diagnosis and resolutions from your guys - something that seems to be in short supply from most service industries these days. Thank you for following up, and, as always, I will continue to send whatever business I can your way. Have a great day

    - Kathy V.

  • I just wanted to take some time out to thank Tim, who came out and provided excellent customer service.
    Your company came highly recommended by my Sergeant, who advised that you were an honest company and provided great service. After getting the run-around from another company we were dealing with, we decided to give you guys a call. I'm so happy we called. I just wanted to take some time out to thank Tim, who came out and provided excellent customer service. He was so nice and very informative about what was wrong with our air conditioner unit. Thank you, Tim, and thank you, Annison-Bitter.

    - Shanga & Judy H.

  • As always, very pleased with your service!
    As always, very pleased with your service! Yes, as suspected, the problem was an easy fix, and Shane was great. Really appreciate knowing I can depend on accurate diagnosis and resolutions from your guys - something that seems to be in short supply from most service industries these days. Thank you for following up, and, as always, I will continue to send whatever business I can your way. Have a great day!

    - Lanell D.

  • Thanks for coming so promptly.
    Thanks for coming so promptly. Shane did an excellent job for us. We appreciate your good service and dependability!

    - Jewell & Kelton Whitehead

  • I knew immediately by their professional design of their website that they could be trusted.
    Our air conditioner's fan motor went out at the very beginning of summer and being a young family on a small income, I was immediately stressed. I went on the Internet and found Annison-Bitter. I knew immediately by their professional design of their website that they could be trusted. To my relief, they also offered finacing which was such a blessing. I called the next morning, and I kid you not - within 2 hours, Tim had made it to my house and changed out the part and everything was running smoothly. I will always recommend Annison-Bitter to all of my friends!!!

    - Cherie M.